FAQ’s

How often should I have my dog groomed?

The frequency of grooming depends on your dog's breed, coat type, and lifestyle. Generally, dogs with long or thick coats benefit from grooming every 4-6 weeks, while shorter-coated breeds may need grooming every 8-12 weeks.

What if my dog has specific skin allergies or conditions?

If your dog has skin allergies or specific conditions, inform your groomer in advance. Professional groomers use hypoallergenic products, but knowing about your dog's skin issues helps them choose the appropriate products and techniques to ensure your dog's comfort and well-being.

How do I book an appointment?

You can book an appointment by visiting the salon during opening hours or by telephoning the salon on 07999342646 , I have an answering machine to take your call out of hours.* Please book appointments by telephone or in person only.

How long is your waiting list?

We are open 6 days a week so can accommodate with a wider choice of appointments. Please call me to arrange the best appointment time that suits you.

How long will you keep my pet for?

Appointments are around 2 hours per dog.

Do I need to walk my dog before the appointment?

Before arrival please walk your dog to release some energy and toilet before the grooming process starts. This makes the process easier and more enjoyable for your dog.

Does my dog go in a cage?

Your dog will be in a cage but for the shortest time possible.

Is there anything I should bring?

All dogs should arrive with a collar and lead. You could also bring a treat with your dog-preferably something really tasty which your pet wont refuse. This acts as a really good reward for good behaviour and helps us to gain your dogs interest.

Why can you not give me a definite price over the phone?

Prices are set realistically depending on the breed and work to be carried out but you may incur additional charges for removal of stubborn knots and unkempt coats. All prices will be confirmed after I have concluded a consultation with you the owner and your dog present at the salon.

My dog can be aggressive?

Muzzles may be used only as a last resort and normally if required, will only be applied for a very short part of the process. If I come across any serious problems during a visit I will of course discuss them with you so we can agree on a solution together.